Ottspott Connect – Want to supercharge your sales & support phone conversation ?
Ottspott Connect helps your sales & support teams to have better customer phone conversations, by allowing easy access to customer data. Agents can recognize quickly their customers, and update without app switching the data sources. Ottspott Connect allow to connect your current phone system to your existing business apps.
The Fastest Way To Understand Who Is Calling & Log Everything To Your CRM
Phone conversation workflow
All inbound calls will be notified in the Ottspott Connect Chrome extension, and call activity will be logged automatically into your CRM.
Sales Dialer
While keeping your existing phone system and/or deskphones, Ottspott Connect gives you a click to call feature directly on the Chrome extension.
Make it your own
Ottspott Connect allows you to display in the Chrome extension the fields you wish from your CRM.
Update directly your CRM without leaving your Chrome extension
Create deals, update company and contact information, take notes during and after the calls
Beautiful dashboards
Follow your team’s phone performance through detailed dashboards and statistics.
CRM INTEGRATIONS
Pipedrive, Hubspot, Salesforce (Q2 2019), Zoho (Q3 2019)
CLOUD PHONE SYSTEMS
Keyyo (France), Wazo (Q2 2019)
DESK PHONES
Cisco, Grandstream, Linksys, Polycom, Snom, Yealink
Communication APIs
Twilio, Nexmo, VoIP Innovations
VoIP, CX, SIP, Trunking, CTI, Softphone, Call Analytics, Phone Metrics
CTI Dialer - Click to Dial - Call Center.
Ottspott Connect is not a cloud phone system, it simply connects your CRM or helpdesk app to an existing phone system. You can make multiple integrations and view in a single interface all customer interactions coming from multiple data sources.
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