SMartease is a tool to enhance your productivity with the HP SM9 Web interface.
Brought to you by the ITO ASIC HUNGARY team, derived from the SMweb extension of Zoltan Zambori.
★ Search Box – Search multiple item types, archives included:
✔ Incidents
✔ Interactions
✔ Changes
✔ Change tasks
✔ Problems
✔ Problem-tasks
✔ Configuration Items
★ Incident Ticket Actions – One-click actions for complex tasks:
✔ Accept all open incidents from a view
✔ Set status of selected ticket(s) to Work in Progress
✔ Reassign ticket to previous assignment group
✔ Assign selected ticket(s) to preset assignment group and worklog update
✔ Resolve selected ticket(s) with preset solution text
✔ Close all resolved ticket(s)
★ Configuration Items – Extract affected CIs from:
✔ Incidents
✔ Changes
✔ Change tasks
✔ Problems
✔ Look up extracted CIs in T-REP and Auditserver-X
★ Misc
✔ Set auto-refresh interval on incident queues
✔ Copy magnified tables
Extore is a team of professionals who are passionate about creating extensions for web browsers. This devotion also gives us opportunity to appreciate work of other people. We get inspired by useful, open source extensions made by developers all over the world. Our strong belief is that one should share helpful add-ons with others. That’s why we’d like to present you our ever-growing list of favourite extensions that have inspired us. Moreover, as you probably have already learned, sometimes struggling for the best brings an end to the good. Talking about add-ons it often turns out that an upgrade is worse then previous version. Also it can become really tricky to get back to the beloved version of your favourite extension. That’s why we’re going to make not only the latest, but all versions of our favourite (and we hope yours too) add-ons available for download. No more compromises, just stick to the version you really like!
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