CloudCall U

Description

CloudCall for Staffing and Recruitment

CloudCall makes your business communications easier, quicker and more powerful by providing an advanced communications solution that is deeply integrated with your chosen recruitment CRM.

When 63% of a recruiter’s time is spent on the phone each week, it’s important for staffing agencies to ensure that these interactions are fully captured, stored and well-documented within their CRM. Moreover, by spending a significant amount of time on the phone, recruitment leaders should optimize their team’s interactions by making it easier for recruiters to manage their communications and reduce the admin time that after their calls.

CloudCall are proud to have worked with and helped thousands of recruiters maximize their experience and capabilities with their CRM. By using CloudCall, recruiters have ensured that they maintain productivity while ensuring best practices around documenting interactions and prioritizing candidate experience.

• Access a more intuitive phone system as CloudCall embeds call activities deep into a recruiter’s daily workflows, making it simple to add notes, create follow-up tasks and assign job references to all of your calls.
• Be more efficient with single click-to-dial from your Recruitment CRM or expand your reach by expediting outbound calling activities with the power dialer.
• Teach and learn from the best by using ‘Monitor, Whisper, Barge’ to interact with your team’s calls - perfect for enhancing your team’s training and development and encouraging a best practice approach.
• Personalize your caller’s experience with inbound screen notifications, which open the caller’s record so that you’re always aware of the caller and their past experience with your business.
• Have a full record of all of your team’s interactions with the ability to record, store and playback calls directly to your recruitment CRM’s contact records.
• Access valuable business insights with the ability to create and analyze real-time reports and dashboards around your team’s activities.