Stella Connect works by collecting agent-level feedback from customers after every service interaction. Our humanized and gamified feedback requests delight customers and generate response rates of up to 50%, giving you unmatched visibility into agent performance. Customers can rate agents, leave comments about their experience, suggest rewards or make recommendations for areas of improvement.
Feedback is shared directly with agents, managers and QA teams in real-time via streams, dashboards and performance leaderboards.
Use Stella Connect's Google Sheets Add-on to easily retrieve data about customer feedback and agent performance, to drive custom reporting.
Extore is a team of professionals who are passionate about creating extensions for web browsers. This devotion also gives us opportunity to appreciate work of other people. We get inspired by useful, open source extensions made by developers all over the world. Our strong belief is that one should share helpful add-ons with others. That’s why we’d like to present you our ever-growing list of favourite extensions that have inspired us. Moreover, as you probably have already learned, sometimes struggling for the best brings an end to the good. Talking about add-ons it often turns out that an upgrade is worse then previous version. Also it can become really tricky to get back to the beloved version of your favourite extension. That’s why we’re going to make not only the latest, but all versions of our favourite (and we hope yours too) add-ons available for download. No more compromises, just stick to the version you really like!
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