Vonage® Integration Suite

Description

A cutting-edge phone system integrations platform that seamlessly connects to the key business productivity tools you depend on while helping you better manage your communications data.

The Vonage® Integration Suite, powered by gUnify, platform reimagines the way business communications are initiated and captured for better productivity, reporting, and business intelligence.This integration can be extended to seamlessly bring together both voice and data into your key sales, customer service and business productivity applications, including Salesforce and Bullhorn.

Features Include:

- Improved Contact Management: Easily manage contacts and call history. .

- Enhanced Call Control and Noting Features: Place calls on hold, transfer calls, send to voicemail and add call notes in real time.

- Customizable integration tools: Click-to-dial for easier calls and Web Launcher to quickly connect to your favorite business application.

- Improved Call Metrics and Reporting capabilities: Richly designed graphical interface to review call volume data, call history and overall usage.

- Robust in-app help and support capabilities: Quick access to context sensitive help content and award-winning technical support.

- Better Integration experience: single easy to use interface for your key business applications.