Social Contacts - Bookings, Support & Leads

Description

One contact manager to rule them all! - The only tool you need for EVERY customer social account. Manage bookings, support and leads in one place.

********** MANAGE BOOKINGS **********

Manage appointments via social media or do customers book in-person, over the telephone and prefer to get reminders via messaging platforms? Now you can manage all social contacts in one place and send reminders to reduce missed appointments.

FEATURES:
✔ Manage all bookings in one place
✔ Contact them with one click
✔ Edit status (pending or contacted)

BENEFITS
✔ Reduce missed appointments
✔ Save time and money
✔ Grow customer loyalty and profits.

********** MANAGE SUPPORT **********

Track all support requests you get via social media by posting your custom support link. Users click to visit the link where they can send a support ticket by entering there details and social profile links to be contacted via there preferred method.

FEATURES:
✔ Custom support link
✔ Share via email or social
✔ All support requests added to dashboard

BENEFITS
✔ Manage all support requests
✔ Turn complainers into praisers
✔ Save time and money with support staff

********** MANAGE LEADS **********

Track all leads you get via social media by adding there name, phone number, date you contacted them, notes about there interest and social profile link. So you can follow up later to convert them into prospect.

FEATURES:
✔ Add unlimited leads
✔ Contact them with one click
✔ Edit status (pending or contacted)

BENEFITS
✔ Manage all leads in one place
✔ Grow prospects and sales
✔ Save time and money