Deskera Customer Relationship Management Software offers a web based CRM solution that provides an organization with a single view of its customers helps automating critical sales processes from leads qualification to promotional campaigns and enables decision makers to easily implement customer centric strategies and ensure effective sales management.
Deskera CRM offers:
• Collaborative platform for managing sales, marketing and customer support efforts through efficient tracking of Campaigns, Leads, Contacts, Opportunities, Accounts, Products and Cases
• Real-time customizable CRM Dashboard.
• Click and Type functionality to ensure that all your tasks get completed in three clicks or less Additional Features including Collaborative Document Management, Deskera Email and more.
Major modules of Deskera CRM
Sales Force Automation
• Lead Management
• Contact Management
• Product Management
• Account Management
• Opportunity Management
• Activity Management
Marketing Automation
• Online Lead Capture
• Campaign Management
• Mass Email
• Email Response Tracking
• Campaign Builder
Customer Support & Services
• Case Management
• SLA Notification
• Case History Tracking
Analytics
• Standard Reports
• Custom Reports
• Customizable Dashboards
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