Helppier

Description

- Overview:
Helppier for Chrome is a powerful extension that allows you to create and simulate interactive user guides for any website or web app, through an intuitive point-and-click system.

Use it to have a clear idea of how you can build a better online experience for your users by helping them to navigate and perform tasks on a self-service basis.

With this extension you can test Helppier’s features on any website of your choice. For free!

- How it works:

Helppier automatically detects elements of any website and allows to create interactive workflows through a point-and-click system. This means you can create step-by-step guides and tooltips across any site or web app of your choice, save and preview how they look when published. All guides will be listed in our widget for easy access but keep in mind that only you will be able to access them.


1- Login into your account
Our customer care team will provide a login account so you can use the extension. After installing, please login to start.

2- Add the widget into your website
After you login, enter your website and then select “ADD”. The widget will be automatically displayed on the page you’re in. If you wish to remove it from your website click on “Remove”. No information will be lost.

3- Simulate your new onboarding experience
First, go to Helppier’s widget and select New Guide. Then, click Record to start creating a journey for your website. Choose the elements in your site that you want to attach a step. Save and preview all the process.

4 - Talk to us!
Please reach our team again if you would like to move forward with the full service.


More info/ Contact Us:
[email protected]


- Main Features
User Guides (Tutorials & Tooltips)
Knowledge Base

User Engagement:
Onboarding messages
Segmentation
Timer
Triggers

Shareable Shortlinks:
All guides provide a short link that can be shared for customer support;

Powerful Search:
All content integrated in Helppier’s widget is searchable;

Tracking:
Feedback Form
Analytics Tool

Customization:
Position adjuster;
Overlay option;
Content Layouts;
Personalized colors and fonts;

Accessibility:
Multilanguage
Device-friendly
Multiplatform

Integrations:
Sync Helppier with your existing tools (desk.com, mixpanel, google analytics, wordpress, google tag manager, API, adobe experience manager)