Textellent Messenger

Description

Pre-requisite: Designed to work with a Textellent account which is required before downloading this extension. To sign up, visit https://textellent.com.

With Textellent Messenger, you have the ability to use a rich texting channel to communicate with your contacts from any website, web application or CRM system. By simply clicking on the text icon next to a contact name you can immediately see previous texting conversations and send a new text message. The texts will automatically be sent and received via your text-enabled business number. Textellent makes it easy to text-enable your existing number (toll-free, landline or VOIP) or get you a new dedicated number for this texting channel. Visit Textellent.com.

Manage and Start Texting Conversations
• Conversations are sync’ed between web, CRM and mobile phone (without downloading a new phone app)
• Text responses from customers can be forwarded to cell phone allowing you to respond from text-enabled business phone without revealing your private number (again, no new phone apps needed)
• Text any mobile phone number (no need to be in your contact list) from within Chrome web browser or within Chrome-based web applications
• Textellent can automatically identify phone numbers for you in your web application or browser

Manage Any Aspect of the Customer Experience with Text
• Text customers directly along any part of the customer journey
Interact with customers directly from your Chrome web browser.
• Send text invite for appointments, confirmations, estimates, shipping details order confirmation
• Provide text thank-you, customer satisfaction survey, review and referral requests, even holiday greetings
• Includes more than just SMS – include logos and pictures, send links for setting appointments, attach product images, etc.
• Texting can be far more efficient than email or phone calls for getting attention to quick updates or check-ins and reinforce other communication channels

Organize conversations by your contacts
• Whether you use a CRM system or use our application you can easily employ texting to serve your business with this Chrome extension
• You can start a text conversation and receive responses easily and maintain the conversation history
• You will automatically be notified when you receive a new message
• Makes it easy to immediately respond to customer inquiries or any text responses

Requires an active account with Textellent. Visit https://textellent.com